Effective Date: March 5, 2026
Cedar Tree Counseling of Oklahoma (“Cedar Tree Counseling,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website (www.cedartreeok.com), use our services, contact us by phone, email, text message, or other means.
By using our website, submitting a contact form, calling our office, or communicating with us via text message, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide Directly
We may collect the following personal information that you voluntarily provide: name, email address, phone number, and mailing address; insurance and billing information; health and medical information relevant to mental health counseling services; information submitted through contact forms, intake forms, or pre-screening surveys on our website; and communications you send to us, including phone calls, voicemails, text messages, and emails.
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including your IP address, browser type, device information, operating system, pages visited, time spent on pages, referring website addresses, and information gathered through cookies and similar tracking technologies.
How We Use Your Information
We use the personal information we collect to provide, maintain, and improve our mental health counseling services; schedule and manage appointments; communicate with you regarding your care, including appointment reminders, scheduling confirmations, and follow-up communications; respond to your inquiries, phone calls, voicemails, and text messages; send after-hours automated replies and follow-up messages; process payments and manage billing; comply with legal obligations, including HIPAA and other applicable healthcare regulations; and improve our website, services, and patient experience.
Text Messaging (SMS/MMS) Communications
Cedar Tree Counseling may send text messages (SMS/MMS) to communicate with patients and prospective clients. By providing your phone number and initiating contact with us, you consent to receive text messages from Cedar Tree Counseling.
Types of Messages
Text messages we send may include appointment reminders and scheduling confirmations; responses to your phone calls, voicemails, and text messages; after-hours automated replies acknowledging your contact; follow-up communications related to your inquiry or care; and general information about our counseling services.
How You Consent to Receive Text Messages
You consent to receive text messages from Cedar Tree Counseling by initiating contact with us through one of the following methods: (1) Calling our office phone number and leaving a voicemail, after which you receive an automated reply; (2) Sending a text message to our business number, which initiates a two-way conversation; (3) Providing your phone number and verbal consent during an in-person or phone consultation.
Message Frequency
Message frequency varies depending on your interaction with our office. You may receive messages in response to your inquiries, for appointment reminders, or as follow-ups to missed calls and voicemails.
Opt-Out
You may opt out of receiving text messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive a confirmation message and will no longer receive text messages from us. You may opt back in at any time by replying START.
Help
For help or questions about our text messaging, reply HELP to any text message you receive from us, or contact us at (918) 400-9144 or (918) 400-3211 or info@cedartreeok.com.
Costs
Message and data rates may apply. Cedar Tree Counseling does not charge for text messages, but your mobile carrier’s standard messaging rates may apply. Please contact your wireless carrier for details regarding your messaging plan.
No Sharing for Marketing
We will never sell, rent, or share your phone number or text message opt-in information with third parties for marketing purposes.
How We Share Your Information
We do not sell, rent, or lease your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our business, such as our electronic health records system, appointment scheduling platform, billing processors, and communication services. These providers are contractually obligated to protect your information. We may also disclose your information if required by law, regulation, legal process, or government request, including to comply with HIPAA and other healthcare regulations. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business. We may also share your information for other purposes with your explicit consent.
HIPAA Compliance
As a mental health counseling practice, Cedar Tree Counseling is subject to the Health Insurance Portability and Accountability Act (HIPAA). Protected health information (PHI) is handled in accordance with HIPAA regulations, and we maintain appropriate administrative, technical, and physical safeguards to protect your PHI. For more information about how we handle your health information, please request a copy of our Notice of Privacy Practices.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our staff portal and internal systems are hosted on HIPAA-compliant infrastructure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete that information.
Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information; the right to opt out of certain communications, including text messages; and the right to request a copy of the information we hold about you. To exercise any of these rights, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Cedar Tree Counseling of Oklahoma
6226 E 101st St South, Suite 150
Tulsa, OK 74137
Phone: (918) 400-9144 or 918-400-3211
Email: info@cedartreeok.com
Website: www.cedartreeok.com